With FICP, e-tailers across ten markets including Australia, Hong Kong, India, Japan, mainland China, Malaysia, Singapore, South Korea, Taiwan, and Thailand can provide their customers with an international shipping solution with competitive prices, while ensuring shipments will be delivered within 1 to 5 business days within AMEA, according to FedEx. Another 10% will abandon their cart if a package cannot be delivered on time or flexible delivery options are not available, cited FedEx. Shipping costs and delivery options are stated to be two of the most significant drivers of cart abandonment – about 40% of consumers will not complete checkout if the delivery costs are too high. According to Deloitte, consumers prioritise an end-to-end shopping experience.
The launch of FICP is considered to enhance FedEx e-commerce capabilities as businesses are increasingly looking for more diversified, cost-effective solutions to meet consumers’ ever-changing needs. FedEx Express has announced the launch of FedEx International Connect Plus ( FICP), a new FedEx Express International, day-definite, e-commerce shipping service that aims to combines speed with price, in the Asia Pacific, Middle East and Africa (AMEA) region.
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